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This inquiry form requires your personal information.
Before proceeding your inquiry, please make sure to read our agreements for obtaining personal information as written below.
Download documents at the end of this Inquiry form.


Information to be provided where personal data are collected.
Please make your inquiry after having carefully read and given consent to the following:

  • 1.

    Controller of the Personal Data

    • (1)
      Company name: NEC Platforms, Ltd. (hereinafter referred to as NEC Platforms)
    • (2)
      Means of contact: this website (through the inquiry form)
  • 2.

    Purpose of Processing

    The purpose(s) of processing your personal data is

    • (1)
      to respond to inquiries
    • (2)
      to respond to requests (such as by providing materials or information, or returning verification results)
    • (3)
      to introduce or relay information about companies (NEC Group companies, NEC distributors, etc.) that deal with NEC Platforms products, services, and solutions that you may be interested in
    • (4)
      to provide information or publicity materials about NEC Platforms products, services, and solutions
    • (5)
      to provide information about events such as seminars and exhibitions
    • (6)
      to conduct surveys and analysis, and analyze website access trends so as to improve products and services
    • (7)
      to contact customers

    The legal basis for processing is your consent freely given by accepting this privacy policy or where appropriate our legitimate interest in relationship in respect of your contact request, commercial offer of future contractual relationship.

  • 3.

    Categories of Personal Data

    • (1)
      information that are collected on or through the website name, address, phone number, gender, date of birth, account credentials (login and password), facial photo and facial recognition data, and other relevant information
    • (2)
      personal data automatically collected from user devices usage history of services provided, IP address, location data, and device ID (app operation history and advertising ID) of user devices contained in cookies
  • 4.

    Parental Consent

    If you are a minor, please provide your personal data only after obtaining consent given or authorized by the holder or parental responsibility over you.

  • 5.

    Encrypted Communication

    The website uses encrypted communications via Secure Socket Layer (SSL) for personal data protection.

  • 6.

    Security of Processing Personal Data

    Recipients of the personal data implement appropriate technical and organizational measure to ensure a level of security appropriate to the risk.

  • 7.

    The Recipients or Categories of Recipients of the Personal Data

    (With Whom We Share Your Personal Data)
    NEC Platforms may share your personal data with group companies and partners within the scope of the stated purposes for using your personal data, upon the assurance that sufficient safety control measures have been established, which have concluded agreements concerning the processing of personal data, to provide services to their customers.

    We may also disclose your personal data to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • 8.

    Data Subject Rights

    You have the right with regard to the personal data you provide as follows;

    • (1)
      the right to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning the data subject
    • (2)
      the right to object to processing concerning the data subject
    • (3)
      the right to data portability: the right to receive the personal data, which the data subject has provided to a data controller, in a structured, commonly used and machine-readable format, and to transmit those data to another data controller without hindrance from the controller to which the personal data have been provided.
  • 9.

    Statutory or Contractual Requirement Concerning the Provision of Personal Data

    Provision of personal data is not a statutory or contractual requirement, or a requirement necessary to enter into a contract, and you are not obliged to provide personal data. However, if you choose not to provide your personal data, we may not be able to meet your requests or give access to our services.

  • 10.

    International Transfers

    NEC Platforms manages and operates this website.

    • (1)
      Information transfer to a third country:
      Upon receipt of your inquiry/application, your personal data will be sent to Japan.
    • (2)
      Question of adequate protection:
      The European Commission has recognized Japan as providing adequate protection of personal data.
  • 11.

    Right to Withdraw Consent

    Where the processing is based on the data subject's consent, you have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

  • 12.

    Retention Period

    Your personal data may be stored for as long as necessary to achieve the stated purposes for using them.

  • 13.

    Contact Details of the Data Protection Officer/Personal Data Administrator

    • (1)
      Title: General Manager, Smart Office Solution Division
    • (2)
      Means of contact: this Website (by this inquiry form)
  • 14.

    The Right to Submit a Complaint at the Relevant Data Protection Authority

    You have the right to lodge a complaint with the supervisory authority, if it exists, in the country or region that the data subject belongs.

  • 15.

    Right to Object if Processed for Direct Marketing

    You have the right to object (free of charge at first request) against the intended processing of his/her personal data, if the processing is undertaken for direct marketing purposes.

  • 16.

    Non-existence of Decision-making Based Solely on Automated Processing

    The access log for this website undergoes analysis, however, we do not make decisions that might affect you based solely on automated processing of the personal data that you provide, including profiling, in order to analyze or predict your likes and dislikes or personal behavior.

  • 17.

    The Right to Restrict and Disclose Processed Sensitive Personal Data

    We do not collect or process sensitive personal data, thus we do not provide an opt-out.

  • 18.

    The Right to Opt-out of Sales and Sharing of Your Personal Data

    You have the right to know whether your personal data is being sold or shared, and the right to opt-out of sales and sharing of your personal data.
    We do not sell or share your personal data to third parties, thus we do not provide an opt-out.

  • 19.

    The Right to Non-discrimination

    You have the right against "retaliation" for asserting the data subject rights, such as denying services, charging different prices or rates or suggesting data subject may receive a different price or rate, providing a different quality of goods or services.

  • 20.

    Opt-in for Minors

    If under 16 years old, the data subjects can consent to the controller's sales or sharing of their personal information for behavioral advertising. If declined to provide their information, the controller is required to wait at least 12 months before approaching the data subject again for consent to sell or share their personal information.

If you accept our agreements above, click "I Agree" and fill in the inquiry form on the next page.

Click "I DO NOT Agree" if you don't agree with it.
In this case,we won't be able to accept your inquiry from this form.